Nexoria Home is an online shopping destination offering thoughtfully selected products across home and living, beauty and care, family, pets, fitness, travel and other everyday categories.

Nexoria Home serves customers in India and selected international destinations. Available delivery locations depend on the product and destination.

You can contact our support team at support@nexoriahome.in or care@nexoriahome.in.

For phone support, call +91 93195 03209 in India or +44 7476 538674 for international enquiries.

Product availability can change based on inventory, supplier availability and demand. If a product becomes unavailable, its availability status may be updated on the website.

Product pages contain available information about the product, including features, specifications, images, pricing and other relevant details.

We make reasonable efforts to display accurate product images. However, colors, packaging, dimensions and minor visual details may vary because of photography, screen settings, manufacturing updates or packaging changes.

Yes. If you have a question about a product, contact our support team before placing your order and we will assist where the requested information is available.

Warranty coverage can vary depending on the product. Where a manufacturer warranty or specific product warranty applies, the applicable information will be provided with the product or its documentation.

Select the product you want, add it to your cart, proceed to checkout and provide the required delivery and payment information. Review your order before completing the purchase.

After an order is successfully submitted, order information and confirmation details are generally provided using the contact information supplied during checkout.

Available payment methods are displayed during checkout. Payment options may vary depending on your location and the payment services available for your order.

Contact us as soon as possible if you need to cancel an order. We cannot guarantee cancellation once an order has entered processing or has been dispatched.

Orders may be cancelled or adjusted because of inventory issues, incorrect pricing or product information, payment problems, suspected fraudulent activity, shipping restrictions or other circumstances permitted by applicable law.

We ship to India and selected international destinations. Available destinations are determined by the products, delivery location and shipping services available at checkout.

Estimated delivery information is provided during checkout or in your shipping information where available. Delivery estimates may vary because of the destination, courier operations, holidays, weather, customs and other factors.

When tracking is available, tracking information may be provided through your shipping notification or order details. Tracking information can take some time to become active after dispatch.

Tracking updates can occasionally take time to appear. If tracking has not updated for an extended period, contact our support team with your order number so we can help investigate.

Please check the delivery area, building reception or other locations where the carrier may have left the package. If you still cannot locate it, contact us promptly with your order details so we can assist with the delivery partner.

Eligible physical products may generally be returned within 14 days of delivery, subject to the conditions described in our Refund & Return Policy.

Products should generally be returned unused and in their original condition with applicable packaging, tags and accessories.

Contact support@nexoriahome.in or care@nexoriahome.in within the applicable return period. Include your order number, product details and reason for the return.

Unless otherwise stated or required by applicable law, customers are generally responsible for return shipping costs.

Approved refunds are generally processed within 3–5 business days after the returned product has been received and reviewed. Your payment provider may require additional time before the refund appears in your account.

Contact us as soon as possible, preferably within 14 days of delivery. Please provide your order number and photographs or other information showing the issue where applicable.

International shipments may be subject to customs duties, import taxes or other charges imposed by the destination country. Unless specifically stated otherwise, such charges are generally the responsibility of the recipient.

Yes. Customs clearance can affect international delivery times and is outside the direct control of Nexoria Home.

Please contact our support team before sending an international return. We will provide the appropriate return instructions and address for your order.

Account requirements can depend on the checkout experience and available store features. If guest checkout is available, you may be able to place an order without creating an account.

For order-related questions, provide your order number, the email or contact information used for the order and a brief description of the issue.

We aim to respond to customer enquiries as promptly as reasonably possible. Response times may vary depending on enquiry volume and the complexity of the request.

Our website includes separate pages for important information including shipping, returns and refunds, privacy and terms of service.