Shipping Overview

Nexoria Home currently serves customers in India and selected international destinations. Available shipping options, charges and estimated delivery information are displayed during checkout based on your delivery location and order.

Delivery estimates are provided for guidance and may vary depending on the destination, courier service, product availability, public holidays, weather, operational conditions and other circumstances outside our reasonable control.

Order Processing

Orders are processed after successful payment confirmation and verification of the order details.

Processing and dispatch times can vary depending on product availability, order volume and operational requirements.

If additional information is required to process an order, our team may contact you using the information provided during checkout.

Delivery

Once your order has been dispatched, it will be handed over to the applicable delivery partner for transportation to the address provided at checkout.

The estimated delivery date shown during checkout or provided with your shipping information is an estimate rather than a guaranteed delivery date.

Delivery may be affected by

• Incorrect or incomplete delivery information.
• Courier service availability in your area.
• Public holidays and weekends.
• Weather or transportation disruptions.
• High-volume shopping periods.
• Customs processing for international shipments.

Shipping Charges

Applicable shipping charges are calculated according to the delivery destination, order details and shipping option available for your order.

Where free shipping is offered, the qualifying conditions will be displayed on the website or during checkout.

Shipping charges, where applicable, will be displayed before you complete your purchase.

International Shipping

Nexoria Home may offer shipping to selected international destinations. Availability depends on the destination, product and applicable delivery restrictions.

International orders may be subject to customs clearance, import duties, taxes or other charges imposed by the destination country.

Unless specifically stated otherwise at checkout, customs duties, import taxes and similar destination charges are the responsibility of the recipient.

Customs processing can also affect the final delivery timeframe.

Order Tracking

When tracking information is available, it may be provided through your order confirmation, shipping notification or customer account.

Tracking information can take some time to become active after an order has been handed to the delivery partner.

If your tracking information has not updated for an extended period, please contact our support team with your order number.

Shipping Delays & Exceptions

Although we work with delivery partners to provide reliable service, Nexoria Home cannot guarantee a specific delivery date.

Delays may occur because of circumstances including severe weather, natural events, transportation disruptions, customs processing, courier network limitations, public holidays or other circumstances outside our reasonable control.

If a shipment is significantly delayed, please contact us so that we can help investigate the status of the shipment.

Delivery Address Changes

Please carefully review your shipping address before completing your order.

If you need to change your address after placing an order, contact us as soon as possible. We cannot guarantee that an address change can be made after an order has entered processing or has been dispatched.

Nexoria Home is not responsible for delivery issues resulting from an incorrect or incomplete address supplied by the customer.

Order Not Received

If your order is marked as delivered but you have not received it, please contact us promptly with your order number and delivery details.

We may work with the applicable delivery partner to investigate the shipment and determine the appropriate next steps.

Need Help With Your Shipment?

Our customer support team can assist with shipping questions, tracking information, delivery concerns and other order-related enquiries.

Policy Updates

Nexoria Home may update this Shipping Policy from time to time to reflect changes to our services, delivery arrangements or business practices.

Any updated version will be published on this page.

By placing an order with Nexoria Home, you acknowledge that you have reviewed and understood this Shipping Policy.